|
|
|
Junior Member
Group: Forum Members
Last Login: 10/6/2009 4:14:16 PM
Posts: 7,
Visits: 69
|
|
| It's ridiculous, the last 4 days everytime I go to vote for my kitty who is on the last page, my computer freezes up. I give up on the whole way this site is runned.
|
|
|
|
|
Senior Member
Group: Forum Members
Last Login: 1/11/2009 10:49:19 AM
Posts: 309,
Visits: 311
|
|
| Please, I'm new and I don't understand why are you people so crazy about votes. What is the prize?
|
|
|
|
|
Supreme Being
Group: Forum Members
Last Login: 6/1/2009 3:48:43 PM
Posts: 1,339,
Visits: 899
|
|
| if you have a blog on CC - then a vote adds a few points. They are not worth much unless you get Cat of the Dayl You can redeem your points for prizes, but you need a zillion points to get anything good. It is what it is. 
- SuperCat
|
|
|
|
|
Junior Member
Group: Forum Members
Last Login: 10/6/2009 4:14:16 PM
Posts: 7,
Visits: 69
|
|
| Maria: I'm not "crazy" about voting. I simply wanted my kitty to have a chance to win the contest that ends in Sept and maybe get her picture published. It's not about the years worth of food of cat litter. I'm just proud of kitty, simple as that. Has nothing to do with gaining points to redeem them, or kitty of the day. I am talking about the Virtual Cat Show contest at Cat Fancy..
|
|
|
|
|
Member
Group: Forum Members
Last Login: 10/9/2009 7:06:26 PM
Posts: 10,
Visits: 9
|
|
Which browser are you using? Some sites only work well with Internet Explorer, other browsers do not work correctly to begin with (such as Opera and Safari which either adhere too closely to the standards or not close enough). For instance, I can not even log in to Reliant Energy's website to pay my electric bill if I use FireFox. It has to be Internet Explorer. Also, IE6 is the standard. IE7 & 8 may or may not work properly because (again) it is not what they are expecting when you go to a site.
Truth to tell, many companies either do not know or do not care whether their website can work with all browsers and the fact that not only are browsers changing on a day-by-day basis, but that the very unlying languages are changing on almost a day-by-day basis that makes it almost impossible to get a single thing to work.
Having been working in the field for years I am amazed so many sites actually function at all. When I was doing website set-up last year I had a Macintosh, a Windows box, and a Linux box. On the Mac I had OS 7.x, 8.x, 9.x, and 10.x all up and running. Under Windows I had everything from Windows 3.x thru Vista and the Linux box had three major releases of the OS on it just so I could test out web pages to ensure they worked properly.
This isn't to mention screen widths, and the way an operating system handles the video itself. The Mac uses one type of gamma setting, Windows and Linux others. So the colors you see on your monitor are probably not the same as what I see on mine.
The quick (and easy) thing to say or do is to have a knee-jerk reaction and say "Why don't they fix it?" or "It's not my problem" - but actually - it is. People who use a website should realize that although it might be the website's problem - but then again it might be a user error. Most programmers try (and I do mean try - not they get it right every time or anything like that) to write code for the majority of browsers. Currently that means IE, FireFox, and Safari. Checking all three of just the current versions of those browsers can take hours, days, weeks, and even months. Still, though, you always miss something.
So what's a person to do? Simple. Instead of getting mad and screaming about a website not working - try to be helpful and provide helpful information. Don't just say "It doesn't work!" or "I give up!". Instead, write down the steps you did to cause the error to show up. Type them up in a post along with what operating system you are using, what browser you are using, how much memory your system has (easily found out on any system) and anything else you may think is pertinent to the situation. Submit that to the site and allow the people who own the site at least a week or two to check out what you are talking about and to verify what has gone wrong.
"A week or two?!" you say? Yep. Think of companies like you think of semi-trailer trucks. They are big, lumbering, juggernauts. They do not stop on a dime - it takes at least a mile for them to slow down and change directions. So you have to give them that time. Your problem may seem vital to you - but there are problem at least five or ten other problems that they are working on already. So they add it to their list according to how bad the problem is. Not being able to vote might get your problem moved half way up a list or it might not. After all, not being able to vote is a bad thing - but it's not crashing your system, destroying your hard drive, or making anything catch on fire. So it is a moderate problem. One that should be fixed - but the world won't end if they do not do it immediately.
Do I work for these people? No. I do not. I'm just a programmer who has been around since the 1970's and I know how to prioritize problems as well as work on them. Do I not care about your problem? No. I DO care about your problem and I DO think they should fix the problem with the website. Could >I< fix the problem? Yes, I could if I were working for them - but - as I said - I am not.
So. Can you provide the information like I said above? Explain what steps are necessary in order to reproduce the problem? What browser were you using, and other information you may think is important or related to this problem? :-)
Thanks! We programmers appreciate it and I'm sure CatChannel.com does too. :-)
Furball furry!
|
|
|
|
|
Junior Member
Group: Forum Members
Last Login: 10/6/2009 4:14:16 PM
Posts: 7,
Visits: 69
|
|
| Sorry I seemed like I was really that mad, or I was screaming and I wasn't more "helpful" in my postings.... Thanks for trying to help, but if you look at the date, that problem was over a year ago...
|
|
|
|
|
Member
Group: Forum Members
Last Login: 10/9/2009 7:06:26 PM
Posts: 10,
Visits: 9
|
|
My bad then. >I< should have looked at the date. I think it was the extra large letters that seemed to suck me in to posting a reply. (Having worked as a programmer for a large number of years and having many people do the same.) It can be very frustrating sometimes. Either to get a response from a company or to find the right person to talk to and sometimes the only way it seems to get any kind of a response is to get mad and yell.
Let me tell you a quick story. About five years ago, on Slashdot (www.slashdot.org) someone posted that they had found a new method of breaking in to Windows. Something so terrible that it would allow virtually anyone to break into the operating system. This person was one of those teenage wizards who not only knew what he was doing but thought that the world revolved around them. They did the right thing by contacting Microsoft and other locations. However, they decided that these companies were taking too long to fix the problem and so they announced - to the world - how to do the exploit and how to fix it. Thus allowing many unsavory characters to break into computers around the world. Microsoft was forced into making a premature announcement of a break-fix. High security break-fix. And then they had to turn around and issue another one because the fix the kid posted - didn't really fix the problem. It only made it look like it fixed the problem. On my post back then, I used a train as my example and that a vehicle had stalled on the tracks. Same analogy though. You just can't stop a large corporation like the kid wanted it to do because they have gotten up a head of steam and that directional force has to be dissipated before a change can occur. (This is in no way trying to say you are like the kid in the story. More along the lines of the train/bus analogy is the same.)
Sorry again. Maybe the post will help someone else though. :-)
Furball furry!
|
|
|
|